At Crystolex International Water Filters Trading LLC, we are committed to protect the privacy of all our customers. Crystolex does not sell, rent or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with the utmost care and security.

This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. When you purchase products from Crystolex or register with us for any services, you have the option of receiving e-mails regarding updates about special offers, new products and new services. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. The camera used in Crystolex technicians or sales persons app is only for service purpose.

We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product. As a continuing policy of product improvement at Crystolex, the design and specifications are subject to change without prior notice. This Privacy Policy can be changed at the sole discretion of Crystolex from time to time. In case of any concern about your privacy, please write to us at [email protected] and we will respond to you immediately.

We may collect and use images and contact list information provided by users solely for the purpose of providing and improving our services, and such data will be kept confidential and not shared with any third parties except as required by law.